← All posts Operations

Shopify store operations

Daily routines, standups, escalation paths, SOPs and weekly reviews for store teams too small to have anyone whose only job is coordination.

10 articles in this topic.

Turning messages into tasks without a project management tool
Operations

Turning messages into tasks without a project management tool

You do not need a board, a sprint, or a methodology. You need three fields and a habit.

8 August 2026·6 min read
The shift handover note that stops things being dropped
Operations

The shift handover note that stops things being dropped

Five lines, same order every time. A template you can copy, plus the reasoning behind each line.

30 July 2026·5 min read
Why store teams keep operations in the wrong app
Operations

Why store teams keep operations in the wrong app

Everyone knows the group chat is not the right place for this. Everyone keeps using it. The reason is not laziness, and understanding it changes what you do about it.

10 July 2026·10 min read
A daily operations routine for a three-person store team
Operations

A daily operations routine for a three-person store team

Three fixed points in the day, about twenty minutes total. Built for teams too small to have a manager and too busy to have meetings.

3 July 2026·10 min read
Who owns what: a RACI for small Shopify teams
Operations

Who owns what: a RACI for small Shopify teams

A one-page ownership map that takes an hour to build and prevents the most common category of dropped work. Includes a starter grid you can adapt.

1 July 2026·10 min read
How to run a store team standup in ten minutes
Operations

How to run a store team standup in ten minutes

Most standups fail because they are status theatre. Three questions, a hard time limit, and an async version for teams that never overlap.

29 June 2026·10 min read
Escalation paths for a store with no manager on shift
Operations

Escalation paths for a store with no manager on shift

Not what an escalation should say, but who is allowed to decide what. A decision-rights map for teams where the owner is not always reachable.

26 June 2026·11 min read
Writing an SOP your team will actually open
Operations

Writing an SOP your team will actually open

Most SOPs are written for the author, not the reader. How to write one for the moment it gets used, which is always a bad moment.

23 June 2026·11 min read
The weekly review that takes fifteen minutes
Operations

The weekly review that takes fifteen minutes

Not a metrics dashboard. Four questions that catch the slow problems a daily routine is structurally unable to see.

15 June 2026·10 min read
The five-minute rule for store alerts
Operations

The five-minute rule for store alerts

If an alert cannot be acted on within five minutes of arriving, it is a report, not an alert. Here is how to tell them apart and where each one belongs.

18 July 2026·6 min read

Other topics

Team chat for Shopify · Building a Shopify store team · Inventory and order alerts · Shopify team tool comparisons · For Shopify agencies and freelancers · Launches, peak season and returns

Run your store team in one room.

Free for teams up to five, and about two minutes to connect your store.