Store Huddle is built by a small team, and support requests are read by people who work on the product.
Including your Shopify store domain roughly halves the time it takes us to answer anything technical.
support@storehuddle.com: anything about using the product, a bug, or billing. We aim to acknowledge requests within two business days. For outages or urgent issues, use the subject Urgent: Store Huddle production issue.
support@storehuddle.com: plan questions, larger teams, and Enterprise+ custom terms with launch and migration support.
support@storehuddle.com with subject Security report for vulnerabilities, or Privacy request for data access and deletion. See security and privacy policy.
Legal entity, registration, and address are listed in our privacy policy.
Setup, rooms, tasks, alerts, roles, and billing: most questions are answered there in under a minute.
Plan comparisons and what counts as a seat: most billing questions are answered here.
See what is actually included before asking whether Store Huddle can do something specific.