Use cases

The five jobs every
store team juggles.

Order flow, fulfilment handoffs, shifts, outside help, and announcements: the coordination that usually leaks into group chats, back inside Shopify admin.

01
๐Ÿ“‹ Daily ops

Daily operations

The usual version: The day's order flow lives across a group chat, a shared inbox, and whoever happens to be standing nearest the laptop.

  • One #daily-ops room inside Shopify admin, where the orders actually are.
  • Low-stock and high-risk alerts arrive on their own: the store reports to the team.
  • Anything that needs doing becomes a task with an owner, a deadline, and a status.

Who is in the room: Owner ยท Manager ยท Staff

!Low stockShopifytoday

Terra Fleece Hoodie (Sand / M) is down to 8 units.

02
๐Ÿ“ฆ Fulfilment

Fulfilment handoffs

The usual version: Orders get handed to the packing bench by shouting an order number across the room, or re-typing it into a chat app that has never heard of Shopify.

  • Share the actual order into #fulfillment: the card shows items, payment, and fulfilment state.
  • Assign the task with a due time; the status updates right on the card when it ships.
  • The Fulfillment role keeps the packing team in the rooms they need.

Who is in the room: Manager ยท Fulfillment

๐Ÿ“ฆOrder #1024Shopify

3 items ยท $312.00 ยท Paid ยท Unfulfilled
“Hold this one, size swap before it ships.”

Task ยท In progressDue today 2:00 PM
03
๐Ÿ• Shifts

Staff shifts & check-ins

The usual version: Availability lives in a WhatsApp group. Nobody can search it, half the team mutes it, and it is nowhere near the store.

  • A private #staff-clockin room for shift check-ins and availability.
  • Presence shows who is online in admin right now.
  • Pinned messages keep the rota where everyone can see it.

Who is in the room: Manager ยท Staff

#staff-clockin ๐Ÿ”’private
  • โœ“ Sam ยท on till 6 9:01
  • โœ“ Jules ยท in at noon 9:04
  • Dev ยท off today 9:10
04
๐Ÿง‘โ€๐Ÿ’ป Outside help

Virtual assistants & developers

The usual version: Giving outside help access means either full admin credentials or endless forwarded screenshots.

  • Built-in Virtual Assistant and Developer roles, invited by email in a minute.
  • Private rooms scope the conversation to the engagement.
  • Removed access stays in an audit trail when the engagement ends.

Who is in the room: Owner ยท Virtual Assistant ยท Developer

๐Ÿง‘โ€๐Ÿ’ปTeam & roles

Aisha R. ยท Virtual Assistant ยท invited by email
Tom N. ยท Developer ยท access removed 31 Jul (audit)

6 built-in roles+ custom
05
๐Ÿ“ฃ Announcements

Announcements

The usual version: Store-wide news goes out on three channels and still misses the person it was for.

  • One #announcements room, pinned so it stays visible.
  • Because it is inside Shopify admin, the team sees it where they already work.
  • Email notifications catch anyone who is away, mentions-only if they prefer.

Who is in the room: Everyone

๐Ÿ“ฃ#announcementspinned

Holiday hours start Monday. Fulfilment cutoff moves to 2 PM. Check the pinned rota before booking shifts.

๐Ÿ“Œ PinnedSeen by 12
By role

What each person gets out of it

๐Ÿ‘‘

Owners

Store pulse tells you the state of the day (low stock, risky orders, open tasks, who is on) without asking anyone for a status update.

๐Ÿงญ

Managers

Every task has an assignee, a deadline, and a status you can filter. Delegation stops being a memory exercise.

๐Ÿ™‹

Staff

One place to check in, see your tasks, and ask questions, inside the admin you already have open, with the order attached to the conversation.

๐Ÿ“ฆ

Fulfilment

The packing queue arrives as real order cards with due times, not shouted order numbers. Mark it done where you saw it.

๐Ÿง‘โ€๐Ÿ’ป

Virtual assistants

A role built for you: the rooms you need, invited in a minute, no store credentials handed over.

๐Ÿ’ป

Developers

A scoped role for technical work: coordinate in the workspace without holding broader store access than the job needs.

Which one is your Tuesday?

Most teams install for one of these five, then keep it for the other four. 7-day free trial on every plan.