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Attaching orders and products to messages

The Resource button attaches real Shopify resources to a message, so the conversation is about the actual order, live state included, rather than a pasted number.

Rooms & messaging
Private rooms and categoriesDirect messagesAttaching orders and products to messagesSearch and pinned messages
  1. Click Resource under the message box.
  2. Search for the order, draft order, product, or customer you mean.
  3. The card attaches to your message showing its real state: totals, payment, fulfilment, stock.
  4. Anyone in the room can open it in admin from the card, or turn it into a task.
Worth knowing

Files and images attach the same way with the File button.

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