- Admin: full access to rooms, team, and settings.
- Manager: manage rooms, team members, and day-to-day operations.
- Staff: send messages, work tasks, and take part in the rooms they are in.
- Fulfillment: coordinate the packing queue and shipments.
- Virtual Assistant: a scoped role for outside help on messages and tasks.
- Developer: coordinate technical work without broader access.
- Custom roles: create your own from Team → New role when the built-ins do not fit.
Worth knowing
Changing someone's role takes effect immediately, nothing needs to be re-shared.
Related articles
Did this answer your question?