Store Huddle is team chat, tasks, and store alerts living inside Shopify admin. Rooms for daily ops and fulfilment, low-stock and high-risk order alerts, and orders you can talk about right in the thread.
Terra Fleece Hoodie (Sand / M) is down to 8 units and selling 14/hr. Projected sell-out in ~34 minutes at current pace.
Pulling 40 units from the pop-up shop stock, they're 6 blocks away. @Dev can you push the count once the transfer is scanned in?
Priya N. · 3 items · $312.00 · Paid · Unfulfilled
Shared by Maya: “Customer asked to swap the size before it ships, can fulfilment hold this one?”
Shopify flagged this order as high risk. $486 · express shipping. Surfaced in Activity the moment it happened.
Called the customer: legit, they moved last week. Address corrected in Shopify, note added to the profile.
On it: holding #1024 at the packing bench. @Maya tell the customer we can swap to Sand / L, 6 left in stock.
Orders live in Shopify admin. Questions live in Slack. Escalations live in email. Stock counts live in a spreadsheet nobody trusts. Customer history lives in the helpdesk. So the same fire gets fought three times by three people who each think they're the only one on it.
Context dies in the gap. By the time an issue reaches the person who can fix it, half the details are gone and someone is re-reading a 40-message thread.
Nobody owns the middle. Support thinks warehouse has it. Warehouse thinks ops has it. The customer emails again on day four.
Everything happens outside Shopify. The conversation lives in one app, the store lives in another, and screenshots are the bridge, already out of date.
Not a generic chat app with a Shopify logo bolted on. Every channel, alert, and handoff is shaped around orders, stock, returns, and customers.
Organise the team into categories and rooms: #daily-ops, #fulfillment, #announcements, a private #staff-clockin. Public rooms for everyone, private rooms for the conversations that are not, and direct messages for the rest.
Low-stock products and high-risk orders surface in your Activity feed and Store pulse the day they happen, no exports, no checking three admin screens. The store tells the team, not the other way round.
Turn any message into a task, or create one from anywhere. Assignee, due date and time, status, and priority, and the task card lives in the conversation, so updating it is one click, not another app.
Attach real Shopify resources to any message: orders, draft orders, products, customers. Instead of “the hoodie order from Tuesday,” the team talks about #1024 with the order right there in the thread.
Six built-in roles (Admin, Manager, Staff, Fulfillment, Virtual Assistant, Developer) plus custom roles on top. Invite by email, scope people to the rooms they need, and keep an audit trail of removed access.
One home view: low-stock count, high-risk orders, open tasks, who is online, and what is pinned, plus a personal feed of alerts, assignments, and mentions. Email notifications when you are away, tuned to mentions-only if you prefer.
No migration project. No consultant. Install it before lunch and your team is working in it by the afternoon shift.
One-click install from the Shopify App Store. Store Huddle lives inside your admin: no separate login, no new tab, and a workspace ready with rooms the moment it loads.
Invite by email and pick from six built-in roles (Admin, Manager, Staff, Fulfillment, Virtual Assistant, Developer) or build your own. Everyone lands in the rooms their role can see.
Low-stock and high-risk order alerts land in your Activity feed automatically, and anyone can attach an order or product to a message. The conversation and the store stop being separate places.
Assign it, give it a deadline and a priority, and watch the status change in the thread. Assignments and mentions follow people into their activity feed and email.
The moments where a store's team either moves as one unit, or doesn't.
#daily-ops holds the order flow, staffing questions, and blockers. A low-stock alert lands, someone creates the task, fulfilment picks it up. The whole loop happens in one thread inside admin.
Owner · Manager · Staff
Share the actual order into #fulfillment with a note, assign the task, set the deadline. No re-typing order numbers, no "which one did you mean": the order card is right there.
Manager · Fulfillment
A private #staff-clockin room for shift check-ins and availability. Who is on today lives where the work happens, not in a WhatsApp group nobody can search.
Manager · Staff
Virtual assistants and developers get their own built-in roles. Invite them by email, keep them in the rooms they need, and when the engagement ends, removed access stays in the audit trail.
Owner · Virtual Assistant · Developer
Store-wide news goes in #announcements, pinned so it stays visible. Because the workspace is inside Shopify admin, the team actually sees it, no second app to ignore.
Everyone
No separate app, login, or tab. Store Huddle is embedded in the admin your team already opens every day.
Install, invite your team with a role each, and the first store alert lands on its own. There is nothing to configure before it is useful.
Up to 5 seats free with no card and no trial clock. After that it is $3.75 per seat every 30 days, billed through Shopify.
Install Store Huddle from the Shopify App Store, invite the people who keep the store running, and your first alert lands on its own. Every plan starts with a 7-day free trial.
Free for teams up to 5 · Billed through Shopify · 7-day trial on paid plans
One huddle